Customer Care

Nucleus consultants understand the importance of delivering superior customer service and the personal touch. Clients tell us our staff is knowledgeable, dependable, helpful and courteous. We listen to your concerns, work hard to find effective solutions and most importantly CARE about all of our clients regardless of size. Our staff members are on hand to answer all questions and are more than happy to help out where they can.

At Nucleus, our success comes from doing what we do best: combining technical know-how with the highest level of customer support and service available in the Internet industry. Don’t waste any more precious time, call us today and let us worry about your Internet connectivity and website hosting so you don’t have to.

If you would like to leave feedback about your experience with our staff please email us at feedback@nucleus.worldline.ca


Staff Care

It’s how we behave; it’s what we live by and how we interact with our customers and teammates.

Innovation

Disrupting and challenging the status quo while having an entrepreneurial spirit by taking risks and dreaming big.

Accountability

Taking responsibility for our own actions while understanding the impact on the organization.

Just do it and find the solution

Taking initiative with a game plan for solutions.

Trust

Building trust through transparency and open, honest communications.

Teamwork

Working well with others while respecting values and differences.

Happiness

Satisfaction and well-being 🙂

 


Community Care

We take great pride in the different community projects we have been involved in and are using this section to promote some of these terrific organizations.

ccSupplying discounted Shared Cloud Hosting
Doorway-Logo-Tag-Web1Supplying discounted Shared Cloud Hosting
logo-lugecanada1Supplying discounted Shared Cloud Hosting
logo-main-nav1Supplying discounted Shared Cloud Hosting
logo-new1Supplying discounted Shared Cloud Hosting
CYO_logo_lge1Supplying discounted Shared Cloud Hosting
thumbOverride_166741Supplying discounted Shared Cloud Hosting
slSupplying discounted Shared Cloud Hosting
46158522881Supplying discounted Shared Cloud Hosting
PWM1Supplying discounted Shared Cloud Hosting

If you know of any non profit organizations looking for website and email hosting please have them contact us for discounted pricing.

Cloud NPO Hosting
$9.99/mo
20GB Disk Space
500GB monthly bandwidth
40 email accounts
WordPress Ready
Proof of NPO status required
Other conditions apply

The Doorway

Nucleus has been a wonderful supporter of our non-profit organization, THE DOORWAY. We are a community supporting young people in their transition from street to mainstream living. Letter of thanks

Parkinson’s Society of Southern Alberta

To Nucleus Information Service, who now provides our web home and we would like to take this opportunity to thank Nucleus for providing our web hosting and our email services. Nucleus is being extremely generous with the services they are providing us. They are providing our web hosting, our email services and our ADSL. We would like to extend a special thank you to Karla Irons for her prompt and expert service in getting Parkinson’s account and relevant services set up. She was a pleasure to deal with, we wish there were more business people like her.

Playwright’s Workshop Montréal
Hillhurst School
Calgary Legal Guidance

 

Small Print

- Plans and pricing is subject to change without notice.
- Prices do not include taxes.
- 30 day money back guarantee on all products. Only available to first time customers ordering there first hosting product with Nucleus. If you are not satisfied with the functionally of your hosting product Nucleus will provide a 30 day money back guarantee. The money back guarantee does NOT apply to speed and responsiveness of your hosting package as you may have the wrong plan for the website traffic and application requirements that you need.
- Nucleus Hosting is a Self-managed environment that provides you with the tools to do almost everything yourself. In the event that you need support please contact us at support@nucleus.worldline.ca. Please note that charges may apply unless ruled as issue with hardware in the hosting cluster.